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Cookies that help us improve your experience

Commonplace uses Logrocket session replay cookies to capture anonymously how you use and interact with Commonplace to find ways to improve the site and your user experience. For example, if there is a stage where people get stuck, we can review the design to give everyone the best experience possible.

Additionally, Engagement Teams listed here may choose to implement website measurement cookies, such as Google Analytics, Heap or Funnel on this Commonplace. They use these cookies to measure reach and effectiveness of thisCommonplace..

These website measurement tools set cookies that store anonymised information about:

• how you got to the site
• the pages you visit on Commonplace
• what you click on

In all cases, when measuring the website use of respondent users, the data is fully anonymised and only reviewed in an aggregated format.

Note: Commonplace additionally uses Mixpanel cookies, which are widely known as a website measurement tool. In the case of Commonplace, Mixpanel cookies are used to detect and act on possible website abuse or use which does not comply with our Acceptable Use Policy and, for this reason, we deem it to be strictly necessary (see below).

Cookies that help with our communications and marketing

In order to maximise the public’s opportunity to comment on local issues, we need as many people as possible to hear about Commonplaces in the local area. To help with this outreach, we work with social media platforms such as Facebook and Instagram, who may show you customised adverts for a Commonplace that is relevant to you based on whether you have already contributed.

Cookies to provide help and communication

Commonplace use third party services such as Helpscout and Hubspot for you to receive help from Commonplace support or to ask questions to the engagement team.

Cookies that remember your settings

These cookies remember your preferences and the choices you make, such as whether you like to view Commonplaces with high contrast colours or what language you prefer to view multi-lingual Commonplaces in.